E-Learning Interaction and Quality

The FOPH provides an online training course for healthcare professionals. It is SIWF/FMH-approved and is designed to improve the quality of care offered to migrants.

The online course on interaction and quality (available in german, french and italian) draws on practical examples to equip participants with the skills to

  • better understand the health status of migrants in Switzerland;
  • avoid communication difficulties with the aid of interpreters;
  • consider social influences in care and treatment;
  • include the patient’s own view of their illness in care and treatment.

The FOPH’s further training course, which is accredited by the Swiss Institute for Postgraduate and Further Education in Medicine (SIWF) is available online and free of charge in German, French and Italian. It consists of three courses for doctors, nurses, as well as health workers and reception staff, and was developed in collaboration with these occupational groups. Doctors receive three SIWF credits for successfully completing the course. 

Last modification 11.12.2019

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Federal Office of Public Health FOPH
Health Strategies Division
Health Equity Section
Schwarzenburgstrasse 157
3003 Berne
Tel. +41 58 463 30 11

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