People from Ukraine in need of protection require health information. Useful information on Switzerland’s healthcare system is set out here, covering medical care, health insurance and other health-related topics – in Ukrainian and other languages.
Access to medical care
People from Ukraine in need of protection are entitled to medical care in Switzerland. The State Secretariat for Migration (SEM) has issued information on how people in need of protection can obtain health insurance and access medical care. Please consult the information published by the SEM on the page Questions and Answers on the Ukraine crisis.
Information in the cantons: What is valid in which canton? Please consult the cantonal websites: Contact points in the cantons or use the list of the Swiss Association of Municipalities for further information.
Medical advice via phone: The telephone service Medgate Infoline supports Ukrainian refugees in Switzerland and now operates a free hotline for those with health concerns.
Information in native languages
The migesplus.ch competence centre, which we support, sets out health information for migrants in fifty languages. A new migesplus.ch/ukraine page has been compiled especially for people from Ukraine who are in need of protection. This sets out useful information (including in Ukrainian) on medical care in Switzerland. You will also find brochures, fact sheets and films covering many other health topics there.
MM-Mobile Health Check questionnaire: In the interests of their health people seeking protection are advised to complete the electronic MM-Mobile Health Check questionnaire. Then the person seeking protection will receive a note as to whether it is necessary to consult a doctor. The opportunity to complete the questionnaire is offered to all those seeking protection at registration and also subsequently at mm-mobile.ch
Information for professionals on the MM-Mobile Health Check questionnaire (available in German, French or Italian):
Answers to health questions
Information sheet: People from Ukraine in need of protection should also consult the information sheet with answers to questions on health insurance and medical care in Switzerland: Health: people in need of protection from Ukraine - also available in Ukrainian and Russian.
Coronavirus: you can find information about Covid-19 on our website Coronavirus: Information in the languages of Switzerland's migrant population and on the following pages of migesplus: Information for Ukrainians and STOP CORONA
Health Guide to Switzerland: the very popular brochure Health Guide to Switzerland, which explains the Swiss health care system in 18 languages, will soon be available in Ukrainian.
Sexual health: Factsheet on sexual health (pregnancy, childbirth, HIV) and sexual rights (available in Ukrainian, Russian, German, French and Italian).
Swiss Aids Federation: information on addiction, HIV and hepatitis
Tuberculosis: Information from the Swiss Lung League for interested individuals and professionals (in German, French and Italian; with FAQ in Ukrainian and Russian).
Children: for the medical treatment of Ukrainian children professionals are asked to consult the guidelines of the Migrant Health Reference Group of Pädiatrie Schweiz and Pediatric Infectious Disease Group of Switzerland.
Last modification 11.05.2022