Continue to follow the hygiene and social distancing rules. You can best protect yourself from infection by regularly washing your hands with soap and following the rules on social distancing.
You will find posters and videos about the rules on hygiene and social distancing on the campaign website: foph-coronavirus.ch.
Test, trace, isolate and quarantine
The new Test, Trace, Isolate and Quarantine rules are designed to identify and break chains of infection from person to person. According to our current state of knowledge, this is the most effective way to control and further curb the spread of the new coronavirus.
But you must continue to follow the hygiene and social distancing rules. This is the best way to protect yourself and others from infection.
Test
Identifying infection early on: if you feel ill, or are experiencing particular symptoms, stay at home, take the coronavirus check, or call your doctor. Answer all the questions in the online check or on the phone as well as you can. At the end you’ll receive a recommendation as to what to do next and be instructed to get tested if necessary. Stay at home until the results of the test are available.
These recommendations also apply if you have only mild symptoms. This is because infected people are contagious even if they feel well.
You can find information on how best to proceed in the event of a positive or negative test result on the page What to do in the event of symptoms and possible infection.
You’ll find details of the typical symptoms on the page Disease, symptoms, treatment.
Contact tracing
Identifying chains of infection: If the coronavirus test indicates an infection, the cantonal authorities consult with the person affected to work out who they had close contact with up to two days before the symptoms of the disease appeared. Then the authorities will notify these close contacts of the possibility that they might be infected, and what to do next. This process is called contact tracing.
If possible you should leave your contact details if you go to a restaurant or take part in public events or activities. This will enable the cantonal authorities to trace chains of infection. For example, if a waiter who served you in a restaurant the day before contracts the disease, the cantonal authorities will be able to inform you on the basis of the attendance list.
The SwissCovid App for smartphones is now available to complement classic contact tracing. It will tell you if you’re in close contact with a person with the disease, even if you don’t know them personally. You’ll find more information under SwissCovid app and contact tracing.
Isolate and quarantine
Breaking chains of infection: People who have typical symptoms of Covid-19 disease must go into isolation. People who have had close contact with a person with Covid-19 disease must go into quarantine. This way chains of infection can be broken. The cantonal authority will contact you and inform you about what to do. You’ll find more information on the page What to do in the event of symptoms and possible infection.
Our recommendation: Keep at least 1.5 metres away from other people whenever possible. This also applies, for example, when you take part in an event: If you strictly follow the social distancing and hygiene rules during the event, you won’t need to go into quarantine if an (unknowingly) infected person has attended the same event. This is because the risk of infection is much lower in this case.
Rules on hygiene and social distancing
Keep your distance
You can be infected with the new coronavirus if you have had close, prolonged contact with an infected person. By keeping the necessary distance (1.5 metres), you protect yourself and others from infection:
- When standing in line (for example in the supermarket or canteen), keep your distance from the people in front of and behind you
- At meetings: leave a chair free between participants
- Protect people at especially high risk around you by keeping your distance
- Observe the rules for visitors to old people’s homes, care homes and hospitals
Keep your distance on public transport
Try to avoid travelling during the morning and evening rush hours, and use less popular routes, especially if you are travelling for leisure.
Masks compulsory on public transport
People over the age of 12 must wear a mask on all forms of public transport. This applies on trains, trams, buses, funicular railways, cable cars and boats – including on the outside deck. The only exception is on ski lifts and chair lifts.
You’ll find further information on the page Masks.
Wear a mask if it is not possible to keep your distance
We recommend that you wear a mask in public spaces in the following situations:
- Wear a mask if you are unable to maintain a distance of 1.5 metres to other people and where there is no physical protective barrier such as a partition.
- If you are using a service or attending an event where the wearing of masks is one of the precautionary measures.
Visors are no substitute for a face mask. They protect the eyes from possible infection through droplets, but the possibility of infection via the nose or mouth cannot be excluded.
Wash your hands thoroughly
Handwashing is of crucial importance when it comes to hygiene. You can protect yourself from infection by washing your hands regularly and thoroughly with soap and water. Soap renders the virus harmless.
Wash your hands every time you come home, after blowing your nose, coughing or sneezing, and before preparing food.
You wash your hands properly by wetting your hands, soaping and rubbing them together until you get a lather. Rinse your hands thoroughly with running water. Dry your hands with a clean towel, if possible a disposable paper towel or a cloth roller towel.
You should also bear in mind that it’s best not to wear any rings, or to take them off before washing your hands and clean them with soap as well. Use cream to moisturise your skin, and keep your fingernails short and clean.
We advise against the use of gloves for day-to-day activities. They do not provide sufficient protection against infection and give a false sense of security.
Avoid shaking hands
Depending on what you have just touched, your hands are not clean. Infectious droplets from coughs or sneezes can get onto your hands. They can then get into your system if you touch your mouth, nose or eyes. It’s therefore important not to shake hands. You can also protect yourself from infection by:
- Not shaking hands.
- Avoid hugging and kissing to greet people.
- Not touching your nose, mouth and eyes.
Cough and sneeze into a paper tissue or the crook of your arm
Blowing your nose, sneezing, spitting and coughing can all spread viruses if you don’t follow the rules.
How can I reduce or avoid the risk of spreading the virus?
- Cough or sneeze into a paper tissue, or if you don’t have a tissue into the crook of your arm
- Wash your hands afterwards every time you cough, sneeze, spit or blow your nose.
- Use a paper tissue, and use it only once. Then dispose of it.
Always call ahead before going to the doctor’s or the emergency department
If you have to go to the doctor’s or an emergency department because of symptoms associated with the new coronavirus, you must phone ahead.
If you are feeling unwell, experiencing health complaints or symptoms not associated with the new coronavirus:
Take it seriously and get treatment. Seek assistance and don’t wait too long. Call a doctor.
Last modification 22.09.2020
Contact
We are unable to respond to enquiries related to COVID-19 in writing.
Please refer instead to our webpages, which are continuously updated.
Under Contacts and links you will find contact information for the FOPH, other federal agencies and the cantons.
- Tel.
- +41 58 463 00 00
