On this page you will find important contact details and information relating to the coronavirus: Infoline phone numbers, links to the websites of federal and cantonal agencies, contact details for support organisations and other useful websites.
Please consult the information provided on these pages before calling the infoline. You will find detailed information on the coronavirus on our website. And you can find answers to frequently asked questions on our FAQs page.
Phone infolines and Travelcheck
Do you need information on coronavirus by phone? We provide the following infolines:
- Coronavirus infoline: +41 58 463 00 00 (Monday to Friday from 8am to 6pm). This infoline provides answers to diverse questions around coronavirus. It does not provide medical advice.
- Online check for people travelling to Switzerland: The Travelcheck allows you to check what measures apply when you enter Switzerland.
Whichever infoline you are calling,
- Please note that owing to the high volume of calls you may experience delays in getting through.
- Cost of calls: The FOPH covers the costs of running the infolines, but not the costs of the call itself. In other words, your telephony provider will charge the call as a call to a private Swiss number. This means that the cost of the call will depend on your subscription and the total duration of the call, including queuing. Consider whether your subscription covers these costs, particularly if you’re calling from abroad.
If you experience strong or worsening symptoms that are unrelated to the coronavirus, you should take them seriously. Do not wait too long before calling a doctor for medical advice.
Concerns and loneliness
If you are worried and need someone to talk to, you will find the right people to contact on the Protect yourself and others page.
Threats and protection
If you feel threatened in your own home, or are seeking assistance or protection, you will find phone numbers and email addresses for anonymous advice and protection throughout Switzerland at Victim Support Switzerland (www.opferhilfe-schweiz.ch/en).
In an emergency, call the police on 117.
Cantonal websites on the coronavirus
The cantonal authorities are responsible for many matters relating to the coronavirus outbreak. Links to cantonal websites can be found at www.ch.ch/coronavirus, where you will find information on the coronavirus along with relevant contact details.
You will also find information on cantonal health policy during the coronavirus pandemic on the website of the Swiss Conference of the Cantonal Ministers of Public Health (GDK; German and French only).
Information on the coronavirus from the education sector can be found on the website of the Swiss Conference of Cantonal Ministers of Education.
Center for Systems Science and Engineering CSSE at Johns Hopkins University: COVID-19 Dashboard with latest figures
European Centre for Disease Control and Prevention: Website with latest information
European Committee for the Prevention of Torture and Inhuman or Degrading Treatment or Punishment: Statement of principles relating to the treatment of persons deprived of their liberty in the context of the coronavirus disease (COVID-19) pandemic
World Health Organization (WHO)
Last modification 04.05.2022