This page provides a variety of useful links and contact details relating to the new coronavirus: cantonal authority websites, Infoline phone numbers and other useful websites.
Please consult the information on these pages before calling the Infoline.
You can find detailed information on the new coronavirus on our website. And you can find answers to frequently asked questions on our FAQs page.
- Do the coronavirus check now
- Coronavirus Infoline
- Corona-Helpline of HEKS/EPER, available in 10 languages
- Infoline for people travelling to Switzerland
- Medical advice for travellers
- Do you have to stay at home but need groceries or medication? Or are you looking for a way to help others?
- Are you anxious or do you need someone to talk to?
- Do you feel threatened in your own home, or are you seeking assistance or protection?
- Contacts on federal government measures
- Scientific advisory body
- Cantonal websites on the new coronavirus outbreak
- Documents and links
Do the coronavirus check now.
Do you have symptoms and are you unsure what action to take? Answer all the questions in the check as best you can. At the end of the check, you will receive our recommendations on what to do.
+41 58 463 00 00, 6am–23pm
Please note: This Infoline does not provide medical advice. Due to the high volume of calls you may experience delays in getting through.
Corona-Helpline of HEKS/EPER, available in 10 languages
Phone: 0800 266 785
Albanian/shqip, Arabic/عربي, Portuguese/português, Bosnian-Serbian-Croation/bosanski-srpski-hrvatski, Persian/Dari – فارسی/ داری, Kurdish/kurdî, Spanish/español, Tamil/தமிழ், Tigrinya/ትግርኛ, Turkish/türkçe
Infoline for people travelling to Switzerland
If you are planning to travel to Switzerland, are experiencing symptoms (shortness of breath, cough, high temperature) and have medical-related questions call: +41 58 464 44 88, 6am–23pm
Medical advice for travellers
www.safetravel.ch (in German or French)
Do you have to stay at home but need groceries or medication? Or are you looking for a way to help others?
Consider those in the local vicinity:
- Is there a friend or neighbour you can ask for help?
- Is there anyone in your neighbourhood who could use your help?
Are you anxious or do you need someone to talk to?
You can find help and advice here:
Do you feel threatened in your own home, or are you seeking assistance or protection?
You will find phone numbers and email addresses for anonymous advice and protection throughout Switzerland at Victim Support Sitzerland (www.opferhilfe-schweiz.ch/en)
In an emergency, call the police on 117.
Scientific advisory body
To help overcome the coronavirus pandemic, the Confederation has set up a scientific advisory body, the Swiss National COVID-19 Science Task Force. Further information can be found on the Science Task Force website.
Cantonal websites on the new coronavirus outbreak
The cantonal authorities are responsible for many matters relating to the coronavirus outbreak. Links to cantonal websites can be found at www.ch.ch/coronavirus, where you will find information on the new coronavirus along with relevant contact details.
Information on the coronavirus from the education sector can be found on the website of the Swiss Conference of Cantonal Ministers of Education (in German, French and Italian).
Last modification 20.05.2020