New coronavirus: Contact information and links

This page provides a variety of useful links and contact details relating to the new coronavirus: cantonal authority websites, Infoline phone numbers and other useful websites.

Please consult the information on these pages before calling the Infoline.

You can find detailed information on the new coronavirus on our website. And you can find answers to frequently asked questions on our FAQs page.

Do the coronavirus check now.

Do you have symptoms and are you unsure what action to take? Answer all the questions in the check as best you can. At the end of the check, you will receive our recommendations on what to do.

To the check

Coronavirus Infoline

+41 58 463 00 00, 6am–11pm

Please note: This Infoline does not provide medical advice. Due to the high volume of calls you may experience delays in getting through.

Infoline for people travelling to Switzerland

If you are planning to travel to Switzerland, are experiencing symptoms (shortness of breath, cough, high temperature) and have medical-related questions call: +41 58 464 44 88, 6am–11pm

Do you have to stay at home but need groceries or medication? Or are you looking for a way to help others?

Consider those in the local vicinity:

  • Is there a friend or neighbour you can ask for help?
  • Is there anyone in your neighbourhood who could use your help?

Other possibilities:

  • Contact your local authority
  • ‘Five up’: Available as an app on Google Play, in the App Store, or simply visit www.fiveup.org.
  • www.hilf-jetzt.ch (in German or French)

Do you feel threatened in your own home, or are you seeking assistance or protection?

You will find phone numbers and email addresses for anonymous advice and protection throughout Switzerland at Victim Support Sitzerland (www.opferhilfe-schweiz.ch/en)

In an emergency, call the police on 117.

Scientific advisory body

To help overcome the coronavirus pandemic, the Confederation has set up a scientific advisory body, the Swiss National COVID-19 Science Task Force. Further information can be found on the Science Task Force website.

Documents

downloads

Downloads in various languages

Information campaign ‘Protect yourself and others’: posters, videos and instructions in different languages, incl. those of Switzerland’s migrant population

Last modification 02.07.2020

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Contact

We are unable to respond to enquiries related to COVID-19 in writing.

Please refer instead to our webpages, which are continuously updated.

Print contact

Are you experiencing symptoms? Take the coronavirus check! Click here.
https://www.bag.admin.ch/content/bag/en/home/krankheiten/ausbrueche-epidemien-pandemien/aktuelle-ausbrueche-epidemien/novel-cov/faq-kontakte-downloads/kontake-neues-coronavirus.html